GDPR Privacy Policy

Why choose Thomsons?

  • Local, family run business now in the 3rd generation
  • Over 60 years experience in the industry
  • Regular and reliable collection and delivery service
  • Covering all of South West Wales and Mid Wales
  • Experience workforce, most of our staff have been with us for over 25 years
  • Experienced and friendly management ready to
    deal with all your linen needs

Thomsons Laundry customer privacy notice

Registered name: Thomsons (Pembrokeshire) Ltd

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Telephone

01437 762040

Email

thomson.laundry@hotmail.co.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Purchase or account history

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long we keep information

  • The Company may, with your consent, hold information for the period of 12 months from the date of entry.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

1st February 2024